- What to do once I placed my order?You need to wait for an email with order confirmation and reply by following instructions came with it.
- What is the turnaround time?Expected delivery time will be as follows,
Above time frame subject to be extended due to unavoidable circumstances such as illness, technical problem, business emergency and so forth.
- 5-7 business days for individual items (banners, brochures, business cards, flyers, hand tags, bundle wraps, logo, social media, templates, thank you cards, and others).
- 1-2 business weeks for branding packages.
- 4-6 business weeks for website design and development.
- How many revisions I can ask for?All orders are limited to a number of 3 revisions. Additional revisions will cost $10-$30 for each related to the scale of the project. This limit has been implemented in order to maintain the delivery quality and time frame.
- How can I cancel the order and get refund?To be eligible for a cancellation and refund,
To start a refund, you can contact us here.
- Project has not been started yet.
- If the designer decide to not to continue the project.
- You’ll also need the receipt or proof of purchase.
- How can I contact?By visiting Contact page and filling up the form with proper information.
- What are your office hours and days?Monday-Friday: 09:00 am to 05:00 pm (Eastern Time). Saturday, Sunday and Holidays: Closed.